Built from inside hospitality.

Punit Paul brings an entrepreneurial foundation to Alfon AI, shaped by years spent building and operating within the luxury hospitality sector. He holds an MSc in International Hospitality Business from the Glion Institute of Higher Education and began his career within Fairmont's operations before founding and running a luxury holiday home business in Dubai. That experience gave him a direct, owner's perspective on what guests expect and what properties struggle to deliver.

That entrepreneurial instinct, paired with a genuine understanding of hospitality operations, now drives Alfon's commercial strategy. Punit leads business development, partnerships, and growth, building the relationships and structures that allow Alfon to scale across the region while staying true to the standards the platform was built to serve.

Irem Sager has spent thirteen years inside the world's most demanding luxury hotel operations. Her career spans several Marriott brands, including EDITION, JW Marriott, The Luxury Collection, and extended to opening the tallest hotel in the world in partnership with IHG. She spent two years managing front office operations at Burj Al Arab, work carried out under the exacting standards of LQA and Forbes Travel Guide certification.

That depth of operational experience now shapes Alfon at every level. Irem leads product direction, brand, and the training of Alfon's AI, ensuring the platform reflects the judgment and quality standards of an experienced hotelier rather than the assumptions of a software team. She also leads hotel onboarding personally, bringing the same standard of care to every property that adopts the platform.